with us

What if people far from God hear about your church? And what if guests not only come, they come back – again and again? First-time guests become second-time guests, who become third-time guests.

That’s what developing a hospitality culture is all about. In our second year, we will dive into the Biblical theme of hospitality
and discuss culture and team leadership.

Learn from
thought leaders

Learn from the best, both from the church and business world.
Join us for our second annual 3-day ONLINE global event.
No travel required. Watch in your home, office, or church.

Check out
trailblazing churches

(Note: * Subject to change)

Hear from
church planters

Glean from
legendary consultants

Best practices from
business leaders

Engage with
children’s ministers

our hosts

it all

Hospitality is not to change people, but to offer them space where change can take place. – Henri Nouwen

When your guests return for a second look, you’ve won 80 percent of the battle of gaining new regular attenders and have drastically increased the chances that they will begin a journey with Christ. – Nelson Searcy


The detailed daily schedule will be finished by April 1st.
You can plan on approximately 12pm ET until 4:30pm ET each of the 3 days.

Previous and Current Events

If you missed our May 2018 or Atlanta 2018 conferences, you can purchase them below.
If you’d like to bring your team to a custom experience, check out the Charlotte Getaway Weekend.
Be sure to join our Facebook group for daily discussions on first impressions, hospitality, and guest services.

First Impressions Conference Email Updates

The First Impressions Conference is an online event, May 7-9, 2019. Sign up below for updates about conference dates, speakers, registration, and more.

One recipient will be drawn to win a free conference registration.

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Platinum Sponsor

Session Sponsors

Download the First Impressions Bundle

Enter your info below to download a free bundle of goodies to help you with your guest experience.

Includes 10 editable connection/communication cards (in a variety of file formats) plus four PDF guides to help you do guest services better.

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