Atlanta Schedule of the Day:

The following takes place on the main stage and will be seen on the live stream:


8:00am 
Registration/meet and greet//refreshments

9:00am – Welcome and meet the host (Fun with Trey McKnight)

9:15am – Keynote 1 (Jason Young – The Come Back Effect)

9:45am – Break

10:00am – Keynote 2 (Nona Jones – Online Presence as a First Impression)

10:30am – Break

10:45am – Breakout in the main auditorium (Greg Atkinson on The Why of Hospitality) – Other breakouts throughout the building (see below)

11:30am – Break

11:45am – Keynote 3 (Jessica Bealer – The Impact of Children’s Ministry as a First Impression)

12:15pm – Break for lunch

1:45pm – Welcome back and more fun with Trey McKnight

2:00pm – Keynote 4 (Jason Moore – Almost Everything You Need to Know About Guest Readiness You Learned As a Kid)

2:30pm  – Break

2:45pm  – Breakout in the main auditorium (Rebecca Carlisle and Mary Ann Sibley on Recruiting, Training, and Encouraging Volunteers) – Other breakouts throughout the building (See below)

3:30pm – Break

3:45pm – Keynote 5 (Karl Vaters – Great First Impressions Regardless of Church Size)

4:15pm – Wrap up

4.30pm – End


*** Breakouts not seen on the live stream:

10:45am:

 

– Will Gravely (will be recorded for digital download) – in the Pavilion – A Look At Cross-Cultural Community Engagement
– Rachel Surls (will be recorded for digital download) – in the Studio – Welcome Home
– Ben Stapley – Classroom 1 – Leveraging Video In Churches Of 50, 500 & 5,000
– Kevin Fontenot – Classroom 2 – Building a Repeatable Training Framework
– Dave Milam – Classroom 3 – Leveraging Your Facility to Create a Remarkable Guest Experience

 

2:45pm:

 

– Myron Pierce (will be recorded for digital download) – in the Pavilion – Church Planting with Hospitality in Mind
– Brooklynn Warren (will be recorded for digital download) – in the Studio – Delivering WOW Service
– Chuck Scoggins and Phil Bowdle – Classroom 1 – Communications and First Impressions
– Scott Magdalein – Classroom 2 – Focusing on Scalability in Onboarding and Coaching
– Ryan Wakefield – Classroom 3 – Implementing Kids Pre-Registration – The Hospitality Secret to Reach Young Families